The long slow death of shared web hosting company Arvixe
Yesterday we completed a task I didn't want to do. Rather, we were forced into it. We moved galleryserverpro.com from Arvixe web hosting to a Microsoft Azure VM. There was some downtime involved as we were dealing with DNS propagation delays and some trouble getting the SSL certs working, but we've been up for over 24 hours now and things are looking good. So what happened? In short, the reliability of the servers at Arvixe has gone dramatically downhill over the last two years. And the service in dealing with those issues has been even worse. We were experiencing outages of our site on a near daily basis. When we notified them, they were often cryptic in their responses and would usually say that the servers were having an issue and they were resolving it. Most of the time they wouldn't create a ticket or post it on their status page. I just had to [...]