ImageMagick (convert.exe) threw an error while trying to generate an image for the file | Gallery Server Support | Forum 2017-04-03T08:11:21+00:00

**Attention** Our offices are closed Mar 25 – April 2, 2017. Any forum posts requiring our support will be answered after April 2. Sorry for any inconvenience.

Avatar
Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Lost password?
sp_Feed gs-icon-32x32
ImageMagick (convert.exe) threw an error while trying to generate an image for the file
Avatar
alarson
Member
Members
Forum Posts: 11
Member Since:
September 12, 2018
sp_UserOfflineSmall Offline
1
June 3, 2021 - 9:01 am
sp_Permalink sp_Print

Hi,

We’re receiving the following error and it seems to lead to some of our users having trouble deleting albums. Has anyone experienced this behavior? Attached is a screenshot of the logs.

ImageMagick (convert.exe) threw an error while trying to generate an image for the file

Avatar
Roger Martin
Admin
Forum Posts: 5365
Member Since:
August 3, 2007
sp_UserOfflineSmall Offline
2
June 9, 2021 - 8:23 pm
sp_Permalink sp_Print

I can’t recall for sure, but there might be a second event log entry with additional details about what went wrong. Or maybe it’s buried in the details of the entry you are looking at.

(You mentioned attaching a screenshot, but I don’t see one.)

I’m surprised that this error leads to issues when deleting an album. It’s not obvious to me what the connection is.

Roger Martin
Founder and Lead Developer of Gallery Server

Forum Timezone: America/Denver

Most Users Ever Online: 134

Currently Online:
5 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Guest: 794

sam: 186

JKay: 140

chrisdoan: 118

iamjwk: 99

meigs: 86

paul.currens: 83

DNR_Media: 77

rmcbride@rama.com: 74

jhill8: 72

Newest Members:

Димитър Димитров

Chris Graham

Albert Connor

Seth Barnum

Ahnaf Shwapneel

pkv games

M Razibul Islam Razon

Elizabeth Ostwald

ictservicedesk@beaphar-com

Jay Lazzaro

Forum Stats:

Groups: 1

Forums: 31

Topics: 3016

Posts: 13520

 

Member Stats:

Guest Posters: 0

Members: 5778

Moderators: 0

Admins: 2

Administrators: Admin, Roger Martin